This policy describes how Caregiver Support Hub Ltd. (“we,” “our,” or “us”) handles Personal Data in compliance with the Personal Data Protection Act 2012 (PDPA).

We collect, utilise, and disclose Personal Data for valid business purposes, with consent or deemed consent, or as mandated by law. By interacting with us, you agree to provide your personal information for our operations, account managements and related activities.

Personal Data Collection

We collect Personal Data through variety of methods, including:

• Communication via telephone, email, or in-person interactions.
• Involvement in programs, events, surveys, or feedback sessions.
• Applications for internships or job positions.
• Online payments and donations.

If you share Personal Data about another individual, you confirm their consent and will inform them of this policy.

Personal Data Use

Your Personal Data may be used for purposes such as:

• Responding to inquiries or providing updates.
• Creating reports and operation needs..
• Complying with legal requirements.

Personal Data Disclosure

We may share your Personal Data with:

• Government authorities as necessary.
• Authorized parties under confidentiality agreements.
• Staff and personnel who require access to manage accounts and operations.

Personal Data Access

You have the right to withdraw your consent for the collection or use of your Personal Data by providing written notice. Please note that this may impact our ability to deliver services.

Personal Data Retention

You are responsible for ensuring that your Personal Data is accurate and complete. We follow strict guidelines to protect it. Your Personal Data will be retained for as long as our business is operational or as necessary for our ongoing charity initiatives, whichever is applicable.

This policy may be updated periodically to reflect changes in legal obligations or business practices.